Need help with a product, your delivery, or a return? Contact Lawnhood using the details below.
Customer support
Email: support@lawnhood.com
Phone: +33 7 58 96 85 29
Hours: Monday–Friday, 9:00 a.m.–6:00 p.m., Paris time (Europe/Paris). Paris uses Central European Time (CET, UTC+1) in winter and Central European Summer Time (CEST, UTC+2) in summer. The time difference from your U.S. location can change around daylight saving transitions.
Email is available at any time. Messages received outside our support hours are handled on a business day. Calls to our French telephone number may be charged by your provider at its international rate.
Help us find your order
For order questions, include the order number, the name or email address used at checkout, and a short explanation of what you need. For an item that arrived damaged or incorrect, photographs can help us understand the issue, if you are able to provide them.
Please do not send full payment card numbers, card security codes, passwords, or other sensitive payment information by email.
Business and return address
Lawnhood — KOVALEVSKA MUDITE, EI
48 RUE DE VAUCELLES
95150 TAVERNY
France
This is our business address and the destination for authorized returns. For a return, contact support first so we can email your prepaid, printable return label and the correct shipping instructions. The return address is in France; eligible return shipping is paid by Lawnhood. See our Return and Refund Policy.
Business details
Store: Lawnhood
Website: lawnhood.com
Legal operator: KOVALEVSKA MUDITE, EI (French sole trader)
SIREN: 992170340
SIRET: 99217034000010
Useful information
- Shipping Policy — delivery area, processing, and transit times.
- Return and Refund Policy — free 30-day returns and exchanges.
- Frequently Asked Questions — answers to common shopping questions.