Last updated: October 23, 2026
Lawnhood offers free standard shipping to the United States. Please allow 1–2 business days for processing and an additional 3–7 business days for transit after dispatch.
Delivery area and shipping cost
We accept orders for delivery in the United States only. Standard shipping costs $0.00. There is no minimum order value for free standard shipping. We do not offer delivery to other countries through lawnhood.com.
Order cut-off and time zone
Our daily order cut-off is 2:00 p.m., Monday–Friday, Europe/Paris time. Orders received after 2:00 p.m., on a weekend, or on a non-working holiday begin processing on the next business day.
Paris time means Central European Time (CET, UTC+1) in winter and Central European Summer Time (CEST, UTC+2) in summer. This time zone applies to our order cut-off and customer support hours.
Processing time
We process orders within 1–2 business days. Processing includes checking the order and preparing it for dispatch. Processing time is separate from the carrier’s transit time and begins once we receive a complete order and any required payment authorization.
Transit and total delivery estimate
After dispatch, transit is estimated at 3–7 business days. The combined processing and transit estimate is 4–9 business days. Orders placed after the cut-off start this calculation on the next business day.
For these estimates, business days are Monday–Friday, excluding applicable public holidays and carrier non-working holidays. Weekends do not count toward the stated business-day ranges. Delivery dates are estimates; if a specific delivery issue arises, we will help you check the order status.
Shipping updates and tracking
Use the email address you check regularly when placing your order. Shipping updates and any available tracking details are sent to that address. Tracking may take time to update after a label is created or a package is first scanned.
If you need help with tracking, contact support@lawnhood.com and include your order number.
If we cannot dispatch on time
If we learn that we cannot ship within the promised processing period, we will notify you, explain the delay, and provide a revised shipping date when one is available. You may choose to accept the revised date or cancel the unshipped order for a full, prompt refund. If your agreement to a delay is required and we do not receive it, we will cancel the affected unshipped order and refund you in accordance with applicable law.
We will not substitute a different product without your agreement.
Incorrect addresses and delivery problems
Please review your full delivery address, including any apartment or unit number, before submitting the order. If you notice an error, contact us immediately. We will check whether the address can still be corrected before dispatch.
If a package is late, appears lost, is marked delivered but cannot be found, or is returned to sender, contact us so we can investigate with the delivery service and explain the available solution. We do not treat a tracking scan by itself as the end of our obligation to help resolve a delivery problem.
Damage during delivery
If your package or product arrives damaged, keep the packaging if you can and contact us with your order number and a description of the issue. Photographs can help, but are not a condition that removes your legal rights. Do not operate equipment that appears damaged or unsafe. See our Return and Refund Policy.
Contact
Lawnhood — KOVALEVSKA MUDITE, EI
48 RUE DE VAUCELLES, 95150 TAVERNY, France
Email: support@lawnhood.com
Phone: +33 7 58 96 85 29
Support: Monday–Friday, 9:00 a.m.–6:00 p.m., Europe/Paris time.